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Request access, deletion, or help with information connected to Portrea.
Start a privacy request →Frequently asked questions
Where are my photos stored?
Your reference gallery and portrait history are stored locally on your device. When you choose to create a portrait, the selected reference is sent to our AI processing provider so it can generate the result. See our Privacy Policy for details.
Does Portrea require an account?
No. Portrea does not require you to create an account to generate portraits.
How do I get the best result?
Use a clear, front-facing photo with even lighting. Avoid sunglasses, heavy shadows, filters, or anything covering your face.
How do purchases work?
Portrea offers one-time token packs through Apple's App Store. There is no recurring subscription. Each generated portrait uses one token.
Can I restore token purchases?
No. Portrea's token packs are consumable in-app purchases, so they cannot be restored through an Apple Account. If you believe tokens are missing after a completed purchase, please contact support.
How do I delete my photos?
Remove reference photos from the Profile screen and generated portraits from History. You can also remove saved copies from your Apple Photos library. Deleting the app removes its locally stored data.